Customer relationships management (CRM)

Business Strategy	Best management pactices	Business software	EU Funding	Standards and legislation
Business development Transforming strategy into action (Balanced scorecard) Enterprise resource planning (ERP) Customer relationships management (CRM) Supply Chain Management (SCM) Operational Due Dilligence	Controlling & Financial accounting Poduction planning Materials management Sales, distribution and logistics Business and operational planning	SAP ERP SAP All-in-One SAP CRM SAP SRM SAP Financials SAP HCM Payroll SAP SCM	Operational programmes Other funding opportunities Preparation of project proposals Project management	ISO 9001:2008 IFS - International Featured Standards BRC Global Standards GlobalGAP ISO 22000:2005 ISO 27001:2005

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